Through digital solutions, KONE can further increase the safety and reliability of elevators – important for people with disabilities and limited German language skills.
Digitally monitor elevators
The primary goal of elevator operators is safety, whether in the Tyrolean State Museums, the Styrian Universal Museum Joanneum, the Vienna Belvedere or Ambras Castle in Innsbruck.
Therefore, the hospitals work with KONE to determine the appropriate maintenance intervals. These are based on the frequency of use and thus increase the service life of the systems.
The option of continuously monitoring elevators digitally also contributes to this: Data from control and sensor technology is evaluated by KONE 24/7 Connect using artificial intelligence. This allows components to be replaced during routine maintenance before an unexpected failure occurs. This is why the Roman city of Carnuntum will connect the elevator in the visitor center to "24/7 Connect."
Digital elevator attendant
The digital elevator attendant makes it possible to extend the legally required weekly inspection (operational inspection), for which specially trained personnel (“elevator attendants”) must be carried out, to a quarterly interval.
This will reduce the museum's workload and increase passenger safety through continuous monitoring of numerous functions such as cabin lighting, door closure, and stopping accuracy. KONE will be responsible for checking for visible, audible, and tactile damage, which is part of the inspection.
Intelligent emergency call technology
Two-way emergency call systems with a connection to a 24-hour emergency call center are mandatory. However, they are only partially sufficient for people with impaired speech or hearing, or with limited or no German language skills.
Emergency call systems for the hearing impaired (HBN) provide relief, offering multilingual communication supported by (touch) displays. A cabin camera is also available as an option. This helps the KONE service center better assess the situation on site in the event of an emergency call.
Ask us! KONE Austria Karola Abraham, Marketing & Communication +43 59 24 73 12 karola.abraham@kone.com https://www.kone.at/