Through digital solutions, KONE can further increase the safety and reliability of elevators – important for people with disabilities and limited German language skills.
Monitor elevators digitally
The primary goal of elevator operators is safety, whether in the state museums of Tyrol, the Styrian Universalmuseum Joanneum, the Vienna Belvedere or Ambras Castle in Innsbruck.
That's why the hospitals work with KONE to determine the right maintenance intervals. They are based on the frequency of travel and thus increase the service life of the systems.
The possibility of having elevators continuously monitored digitally also contributes to this: Data generated from control and sensor technology is evaluated by KONE 24/7 Connect using artificial intelligence. This means that components can be replaced during routine maintenance before an unexpected failure occurs. This is why the Roman city of Carnuntum will switch the elevator in the visitor center to "24/7 Connect".
Digital elevator attendant
The digital elevator attendant makes it possible to extend the legally required weekly inspection (operational control), for which special personnel must be trained (“elevator attendants”), to a quarterly interval.
This relieves the museum's workload and increases passenger safety: through continuous monitoring of numerous functions such as cabin lighting, door closing and stopping accuracy. KONE is responsible for checking for visible, audible and tangible damage, which is part of the visual inspection.
Intelligent emergency call technology
Two-way emergency call systems with a connection to an emergency call center that is manned around the clock are mandatory. However, they are only partially sufficient for people with impaired speech or hearing or with little or no knowledge of German.
Emergency call systems for the hearing impaired (HBN) provide a solution with multilingual communication supported visually by (touch) displays. There is also the option of a cabin camera. This helps the KONE service center to better assess the situation on site in the event of an emergency call.
Ask us! KONE Austria Karola Abraham, Marketing & Communication +43 59 24 73 12 karola.abraham@kone.com https://www.kone.at/