Accessibility in the Citadel: The Tower of David Museum as a model

This Zero Project Awardee demonstrates how accessibility is possible even in old buildings – and serves as a model for other museums.

The Tower of David Museum in the historic Citadel of Jerusalem (Israel) has been proving since 2017 that cultural participation is possible even in challenging locations. With its Accessibility and Inclusion Programme, it sets standards for barrier-free museum design and has established itself as a pioneer for all of Israel.

Following intensive discussions with parents, people with disabilities and specialist organizations, the museum developed a comprehensive, inclusive program:

  • Special opening hours for a quieter visiting experience
  • Services for blind and visually impaired people
  • Guided tours in sign language and training for employees
  • Events with audio description and relaxed performances

These activities enable people with cognitive, sensory and physical disabilities to have self-determined access to culture – in a building that is several centuries old.

Particularly noteworthy: The Tower of David Museum initiated the Museum Accessibility Forum, which connects and advises museums nationwide. It shares best practices, further develops standards, and brings the topic of cultural inclusion to national bodies such as the Knesset (Israeli parliament) and the social security system.

The project was initially funded by a donation of US$50,000. The program is now self-sustaining through its own funds and individual donations. In 2018, the museum received the Accessibility Prize from „Access Israel“" excellent.

With its reopening after extensive renovations at the end of 2022, the museum demonstrates once again that accessibility is not at odds with historical architecture – but rather a contemporary complement to it. Plans include events in Arabic and new technological innovations for an even more inclusive visitor experience.

More information: Tower of David Museto