Neue Residenz – Salzburg Museum

Key facts at a glance

  • Audio guides, multimedia guides, listening stations
  • Barrier-free toilets
  • Barrier-free entrance
  • Barrier-free reception
  • Assistance dogs allowed
  • Reduced admission
  • for people with hearing impairment
  • for people with visual impairment
  • Easy or simple language
  • Inductive hearing system
  • Kulturpass: Hunger auf Kunst und Kultur
  • Special tours & offers
  • Partially accessible website
  • Partial tactile orientation aids
  • Rental of rollator/wheelchair

Information

Mozartplatz 1
5010 Salzburg
Salzburg
Open address in Google Maps
Tue-Sun 9:00-17:00
free for people with disability cards
free for assistant
Prices for inclusive tours and workshops: partly free, prices on request

Contact

Nadja Al Masri-Gutternig
nadja.al-masri@salzburgmuseum.at
+43 662 62 08 08-700
salzburgmuseum.at/neueresidenz/

Description

The Salzburg Museum Neue Residenz is expected to be closed until 2026 due to a general renovation and site expansion. The information on accessibility and inclusive educational programs concerns the museum building before the closure and will be continued or updated after the reopening.

The Salzburg Museum presents the art and cultural history of the city and state of Salzburg with its collections on approximately 3,000 m² of exhibition space. Modern, exciting, interactive, entertaining and comprehensive are keywords that characterize the continuously changing exhibitions as well as the permanent exhibition. The museum also offers meeting spaces and invites everyone to take part.

Barrier-free accessibility

Entrance: Barrier-free entrance, parking spaces for people with disabilities in front of the museum

Inside the building: All exhibition areas are barrier-free, barrier-free toilet, cloakroom, café

In exhibitions: Exhibition areas and object presentation are barrier-free, exhibition texts in easy language, tactile orientation plan and tactile stations on the first floor, tactile and visual masking of the steps, masking of glass doors, seating.

How content is conveyed

in Easy Language: Exhibition texts in easy language included in the exhibitions

As audio texts: partially available on the media guide

In sign language: Sign language videos partly integrated into the exhibition, partly available on the media guide

in Braille: Braille available at tactile stations

multimedia: Media guide with barrier-free offers

Inclusive guided tours and offers

Target group-specific tours:

  • For blind and visually impaired people
  • in sign language
  • in Simple Language
  • for people with dementia and their relatives

Guided tours and workshops are also available at any time upon request.

Including workshops: different workshops for people with disabilities

Sensory mediation aids: Tactile stations with tactile models and texts in Braille on the 1st floor